Some argue that a collective agreement negotiation is an art that demands managing emotions and the ability to persuade. At JBA Consulting Services, we believe that in the renewal of a collective agreement, there are many more points of common interest that there are points of disagreement; that the art of negotiation must be based on a structured and measurable process with well-defined success targets and milestones. We also believe that the ability to convince relies under the ability to integrate the objectives of the parties in a cohesive process that will ensure the long term success of all participants and of the company.
This is why our Human Resources Advisors promote a structured negotiation, clear mandates, defined milestone, a realistic schedule with an establish closing date.
The quality of labor relations will directly impact the productivity of your business, the quality of your products and services as well as the renewal of your collective agreement. This is why, in a realistic way, we must take the required actions to process and close backlog within a reasonable time.
The direct discussion between the foreman and the employee before the grievance process is engaged is without doubt, the best way to proceed in this matter. Our human resources advisors are available to guide your Managers on the interpretation of the provisions of your collective agreement, either by phone or by email.
This step is mainly important in your grievance process. It is used to assess the quality of the records assembled by your managers and by the Union. It offers an opportunity to extend the time limits for the process or set the file, before it is referred to arbitration. It is also a privileged moment to discuss dispute or difficult situations that the natural filters of your management structures could conceal the existence.
We offer a support service in order to structure your grievance committees and to optimize their effectiveness. Our human resources advisors will assist your team in order to maximize these meetings.
Nevertheless, it is possible that certain grievance be referred to arbitration; we will ensure that your records are complete and structured to minimize the preparation time required by your counsel. We will be available as a witness or advisor in order to contribute to the success of your case.
If necessary, we can recommend lawyers who will have the skills to act and the same enthusiasm way as us for your interests.
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